Resident FAQs

Move In & Move Out

Generally, we ask for a security deposit and the first month’s rent. These funds must be paid in either Cashier’s Check, Money Order or cash, prior to receipt of keys and move-in.
We are a pet-friendly company! However, certain buildings and houses have different rules.
A rental application, credit-check and background check is necessary for each person moving into the unit. Security deposits are usually split between the roommate.
Stoves and refrigerators are on a case by case basis, depending on the building and unit.
No. For any move-in that occurs on a day other than the First, we charge a prorated rent the second month of tenancy in order to bring the Rent Due Date to the first of each month. These terms will be in your lease agreement, and explained to you at lease signing.

If your lease is about to end, that does not mean you are required to move, or
that we anticipate a move-out. We are always happy to negotiate a lease renewal
or extension. However, if you decide to move-out, you MUST mail, fax, or email
us a written “30 Day Notice” of your intent to vacate. Follow this with a call to the
office to confirm receipt of the notice.
– Please Note: If you are not moving out at the exact end of the month, pro-rated
rent will be due which MUST be paid at the beginning of the month.

The departing roommate needs to inform us of their move-out, in order to allow us to remove their name from the lease. Any new roommate must go through the same approval process as the original person. (However, this does not mean that roommates will be added to the lease, nor granted rights to tenancy as provided by Rent Stabilization Ordinances.) Security deposit refund upon the move-out of a single roommate will be due to that roommate from the person remaining in the unit, or the new roommate, NOT from Blueprint Property Management Company.

Living in the Unit?

All improvements (shelves, paint, etc.) must be approved by the management company in writing. Any improvements that result in the unit needing to be returned to pre-move-in conditions (wall-color, shelves, etc) may lead to deductions from your security deposit.
First try to handle it directly with the neighbor in question, and in a responsible manner. If the problem persists, contact the management company. (If the noise is extreme, after 10pm, please call the local police department if you feel it is warranted.)

Please refer to your individual lease. In most cases, however, rent is
considered late if it is not received in our office by 5pm on the third day of
the month. In buildings with “rent-boxes”, please have your rent check in the
box no later than 5pm on the third day of the month, to be sure we pick it up. It is your responsibility to get your rent to us on or before the due-date. If you know you will be unable to pay rent on time, let us know. We always try to work with our tenants in these matters, but if no word is received from you in advance, you may receive legal notices as well as late fees (refer to your lease for late fee information). Please be considerate of our time as well as your record, as it takes us a great deal of time to visit each property for rent collection, or to post notices when rent is late.

No. Rent checks will only be accepted from those persons whose names are on the lease. If you require assistance with your rent for any month, the person assisting you should write a check to you directly.
Note: If you need to write your rent check from a Business Account, please
provide us with a copy of your business license to prove it is your company.

Plan in advance! Use your online access to Buildium and make an ACH payment directly from your bank account or send us a check before you leave town, and we will hold it until the day your rent is due.

Repairs

Clear all substances from the drain. Check for any small, hard particles caught in the bottom of the disposal. After removing any particles at the bottom, press the “RESET” button under the garbage disposal. Next, try turning the garbage disposal on by using the regular switch. If it still does not work, call management and we will call a plumber to fix it. If you are found to be responsible for the clog,
you will be charged for the plumber’s visit.

Call management. If you are found to be responsible, the bill for the plumber will be passed onto you.
Call the management office immediately and we will arrange for repairs A.S.A.P.
You must get permission from the ownership/management in writing. If approval is granted, the unit must remain in the apartment after move-out. The owner is not obligated to reimburse for this out of pocket expense. California State Law provides that anything connected to the property or built in becomes the property of the owner. Any installations need to be done by a licensed, insured and approved vendor.